Privacy Policy

 

Last Updated: November 2024

At INVO Aesthetics, your privacy is our priority. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services, including websites, mobile applications, and digital platforms (collectively, the "Services"). By accessing or using our Services, you consent to the practices described in this Privacy Policy.

 

State-Specific Privacy Rights

We comply with state privacy laws, including those in California, Colorado, Connecticut, Utah, Virginia, Delaware, Indiana, Iowa, Montana, New Jersey, Oregon, Tennessee, and Texas. Depending on your state of residence, you may have the following rights:

  • Right to Access: Request details about the personal data we collect, use, and share.
  • Right to Correct: Request correction of inaccurate or incomplete personal data.
  • Right to Delete: Request deletion of your personal information, subject to legal exceptions.
  • Right to Opt-Out: Opt-out of data processing for targeted advertising, the sale of data, or automated decision-making.
  • Right to Portability: Receive your personal information in a portable, usable format.
  • Notice and Transparency: Receive clear information about how your data is collected and used.
  • Prohibition on Discrimination: Exercise your privacy rights without facing discrimination.
  • Purpose Limitation: Be assured your data is only processed for disclosed, legitimate purposes.

To exercise your rights, contact us at support@invoaesthetics.com.

 

California Residents

California residents have specific rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request details about the personal information we collect, use, or share.
  • Right to Delete: Request deletion of your personal information, subject to legal exceptions.
  • Right to Opt-Out: Opt-out of the "sale" or "sharing" of your personal information for targeted advertising.
  • Right to Limit Use of Sensitive Information: Restrict certain uses of sensitive personal data.

To exercise your rights, contact us at support@invoaesthetics.com.

 

Information We Collect

We collect the following types of personal information:

  • Identifiers: Name, email, phone number, address, payment information, and IP address.
  • Usage Data: Browsing history, device details, and online activity on our websites.
  • Purchase Information: Products purchased, considered, or associated with loyalty programs.
  • Geolocation Data: General or precise location (with your consent).
  • Health Data (if applicable): Treatment history, medical conditions, and aesthetic preferences.
  • Professional Information: Relevant for healthcare professionals or job applicants.

We collect this data directly from you, automatically through cookies and similar technologies, and from third parties like service providers or healthcare professionals.

 

How We Use Information

We use your personal data to:

  • Process and fulfill orders.
  • Provide personalized products, services, and offers.
  • Communicate about our products and respond to your inquiries.
  • Improve our Services, advertising, and overall user experience.
  • Comply with legal obligations and maintain security.

 

Sharing Information

We do not sell your personal information. However, we may share your data with:

  • Service Providers: For operational purposes, such as order fulfillment, payment processing, and marketing.
  • Healthcare Professionals: To administer loyalty programs or provide requested services.
  • Affiliates and Partners: For business, promotional, or research purposes, in line with their privacy policies.
  • Legal Authorities: To comply with legal requirements or protect our rights.
  • Business Transfers: In the event of a sale, merger, or reorganization.

We do not knowingly sell or share personal information of individuals under 18 years of age.

 

Your Choices and Rights

You have the following options:

  • Access and Deletion: Request access to or deletion of your personal data, subject to legal exceptions.
  • Cookies and Tracking: Adjust preferences via your browser settings or the Digital Advertising Alliance.
  • Marketing Communications: Unsubscribe using links in our emails or contact us at support@invoaesthetics.com.
  • Interest-Based Ads: Opt-out through the Digital Advertising Alliance.

 

Security

We implement reasonable safeguards to protect your personal information. However, no system is entirely secure, and we cannot guarantee absolute protection.

 

Children’s Privacy

Our Services are not intended for children under 18. We do not knowingly collect personal data from individuals under this age. If you believe we have collected such information, contact us to request its removal.

 

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted here, and continued use of our Services indicates your acceptance of any changes.

 

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: support@invoaesthetics.com